Dunfermline.com (“Dunfermline.com” or “we”) are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Dunfermline.com of 1 Douglas Street, Dunfermline, Fife, UK KY12
Questions or complaints
Our Website does not collect any personal information, other than the information you consent to providing when using the Chatbot.
Cookies are small files stored in your web browser which help a Website to remember who you are. Mostly, their use is to help make your experience better – for example to remember your username when you visit a Website, or to allow a shopping cart to work – or to gather anonymous statistical information about how websites are being used. They can also be used by advertising networks to offer adverts tailored to your browsing history.
When you visit the site, there’s certain information that’s recorded which is generally anonymous information and does not reveal your identity. If you’re logged into your account, some of this information could be associated with your account. We’re talking about the following kinds of details:
your IP address or proxy server IP address’;
the domain name you requested;
the name of your internet service provider is sometimes captured depending on the configuration of your ISP connection;
the date and time of your visit to the website;
the length of your session;
the pages which you have accessed;
the number of times you access our site within any month;
the file URL you look at and information relating to it;
the website which referred you to the site; and
the operating system which your computer uses.
Information about children
Our site is not suitable for children under the age of 16 years, so if you are under 16 we ask that you do not use our site or give us your personal information (if you are a young tech wiz, please direct your nearest responsible adult to use the site for you!). If you are from 16 to 18 years, you can browse the site, but you’ll need the supervision of a parent or guardian to become a registered user. It’s the responsibility of parents or guardians to monitor their children’s use of our site.
If you prefer not to receive cookies, you can block some, or all cookies by changing your browser settings, or installing a cookie-management plugin/add-on. Opting out may affect the user’s experience of our Website.
If you join our email newsletter list, we will store the personal information you provide us with securely. We will only use your data to communicate with you directly regarding Dunfermline.com news and announcements. We will never share your details with any third party
We use open tracking to monitor and improve the email newsletters we send you. This allows us to track the number of people who read our missives, and gather other information such as email client, geographical location (based on IP address), and which links are clicked.
You can unsubscribe from our email newsletters by clicking the Unsubscribe link which is included at the bottom of every edition, or email us at firstname.lastname@example.org and we will remove you from our mailing list.
Where we store your personal data
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Updating your personal information
If for any reason you wish to access, review, correct or delete the personal information collected about you, you may do so by emailing us at email@example.com. Once identified, we will be happy to review, update or remove your information as appropriate.
Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to Your Information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.